Shipping policy
Thank you for shopping with WEAR ARETHA™.
We are committed to ensuring that your order is prepared and delivered with care. Please review our shipping policy below.
PROCESSING TIMES
Orders are typically processed within 1–3 business days after payment has been received and confirmed.
Personalised, bespoke, custom-made, or made-to-order products may require additional processing time. Any extended processing times will be communicated where applicable.
Orders are not processed, dispatched, or delivered on weekends or public holidays.
SHIPPING DESTINATIONS
WEAR ARETHA™ currently ships within Poland and to selected international destinations. Available shipping options and destinations will be displayed during checkout.
DELIVERY TIMES
Estimated delivery times begin after an order has been dispatched.
Poland:
• 1–5 business days
European Union:
• 3–10 business days
International Destinations:
• 5–20 business days
Please note that delivery times are estimates only and may vary depending on the destination, customs procedures, carrier operations, weather conditions, or other circumstances beyond our control.
TRACKING INFORMATION
Where available, tracking information will be provided by email once your order has been dispatched.
Customers are responsible for monitoring shipment progress using the tracking information provided.
CUSTOMS, DUTIES, AND IMPORT TAXES
International orders may be subject to customs duties, import taxes, brokerage fees, or other charges imposed by the destination country.
These charges are the responsibility of the customer and are not included in the purchase price or shipping fees charged by WEAR ARETHA™.
INCORRECT SHIPPING INFORMATION
Customers are responsible for providing complete and accurate shipping information.
WEAR ARETHA™ is not responsible for delays, failed deliveries, lost parcels, or additional costs resulting from incorrect, incomplete, or inaccurate shipping details provided by the customer.
SHIPPING OF FRAGRANCE PRODUCTS
Certain fragrance products, including perfumes, may be shipped under applicable Limited Quantity (LQ) transport provisions and may be subject to carrier or destination restrictions.
Shipping options available at checkout reflect destinations currently accepted by our shipping partners.
DELAYS
While we strive to meet estimated delivery times, WEAR ARETHA™ cannot guarantee delivery dates and is not liable for delays caused by:
• Customs inspections or clearance procedures
• Adverse weather conditions
• Transportation disruptions
• Carrier delays
• Peak holiday periods
• Events outside our reasonable control
LOST OR DAMAGED PARCELS
If your order arrives damaged, please contact us within 7 days of delivery and provide photographs of:
• The external packaging
• The shipping label
• The damaged product(s)
This information helps us investigate the issue with the shipping carrier and assess the claim promptly.
Claims reported after 7 days may be reviewed at our discretion.
FREE SHIPPING PROMOTIONS
From time to time, WEAR ARETHA may offer free shipping promotions. Eligibility requirements and applicable terms will be displayed during checkout or as part of the promotional campaign.
CONTACT US
For any shipping-related questions, please contact: customerservice@weararetha.com
WEAR ARETHA™
KRS: 0001220089 | NIP: 8943278517 | REGON: 543851482